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POLICY DESK
2026
REFUND POLICY

Clear terms for
refund
requests.

This page keeps the refund rules simple: what applies before writing starts, what changes after work begins, and how revisions work after delivery.

POLICY FILE MR-REF

Order status decides the next step.

1

Before drafting

Full refund available.

2

Writing started

Partial review based on work completed.

3

Draft delivered

Revisions come first.

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Quick Answer

The short version.

These three rules cover most refund questions.

Before writing starts

Cancel before your assigned writer begins drafting and you receive a full refund.

New graduate or early career

For first roles, internships, and career starts where clarity and confidence matter more than length.

New graduate or early career

For first roles, internships, and career starts where clarity and confidence matter more than length.

Full refunds

You can receive a full refund if you cancel before your assigned writer starts drafting.

Full refunds may also apply if we cannot fulfil the order, or if we miss the stated delivery window by a material margin without notice.

Partial refunds

If writing has already started, we may issue a partial refund for work not yet completed.

For packages, we review which items have started and which items remain untouched.

After delivery

We do not normally issue refunds after the first draft has been delivered.

If you are unhappy with the draft, use the included 14-day same-role revision support first.

60-day rewrite

The 60-day guarantee is a free rewrite, not a refund.

It applies when you submit proof of 20 or more targeted applications within 60 days of final delivery and receive no interview requests. See the full guarantee terms.

How to request

Email support@majesticresumes.com with the subject line “Refund Request”.

Include your full name, order reference, and a short reason for the request. We aim to respond within 3 business days.

Processing

Approved refunds return to the original payment method. Card refunds usually take 5 to 10 business days. PayPal refunds usually take 3 to 5 business days.

Please contact us before filing a chargeback. Most concerns are easier to resolve directly.

Have a concern about your order?

Email support first. Most issues are fixed through the revision process.